AI agents and more: Our 2025 vision and a recap of a great year

2024 marked significant advancements in artificial intelligence and we at Cyces have been riding the AI wave. OpenAI’s O3 demonstrated exceptional reasoning, solving complex mathematical and coding challenges with precision, while Google’s Gemini 2.0 redefined multimodal AI by seamlessly integrating text, image, audio, and video capabilities. Vertical AI agents also began reshaping industries, delivering outcomes beyond traditional SaaS capabilities.

If 2024 was about breakthroughs, 2025 is poised for transformation. Marc Benioff, CEO of Salesforce, emphasized the industry’s pivot to AI agents, with Salesforce aiming to deploy a billion of these autonomous entities. This reflects a broader shift—AI agents are moving from experimental tools to becoming the backbone of productivity and innovation.

What Makes 2025 the Year of AI Agents?

AI agents are transitioning from supporting workflows to owning them entirely. These specialized entities are poised to handle end-to-end processes, from managing sales pipelines to overseeing financial compliance for multinational corporations. Dharmesh Shah of HubSpot described this evolution as “the third wave of AI,” where agents become as transformative as the App Store, continuously adapting and improving with every interaction.

Vertical AI Agents Take Center Stage

2025 will be defined by specialized AI agents tailored to specific industries. In healthcare, tools like Google’s MedLM are revolutionizing diagnostics and personalized care by leveraging Gemini’s reasoning capabilities with de-identified patient data. In finance, agents are automating risk assessments and compliance reporting with unparalleled precision. These vertical agents reduce customer acquisition costs, increase lifetime value, and unlock niche markets previously deemed unviable for SaaS.

Service-as-a-Software: The New SaaS Model

Sequoia Capital’s concept of Service-as-a-Software captures this shift, where AI agents deliver tangible business outcomes instead of just tools. By automating complex, high-value tasks, AI agents enable SaaS providers to tap into a trillion-dollar services market, transforming productivity and scaling opportunities.

2025: A New Chapter for Cyces

At Cyces, AI agents are seen as catalysts for transformation. We’re integrating vertical AI agents into our product development processes, enabling faster iterations, deeper insights, and scalable solutions for our clients. The AI breakthroughs of 2024 were just the beginning. In 2025, AI agents will redefine industries, with success measured by outcomes rather than the number of tools used.

For Cyces, the future is clear: Build boldly, innovate relentlessly, and lead the charge into this agent-driven era.

Here’s a brief look at what we did in 2024. It was majorly AI, data engineering, and we did projects in the healthcare space, something we have been wanting to for a while now.

• Launched an AI Mental Health Companion for The Love Hope Company, supporting improved mental health outcomes.
• Delivered tailored AI-driven solutions to the AgeTech sector, including a business pitch at the 5th Association of Senior Living India (ASLI) Aging Fest.
• Developed senior-friendly AgeTech UX solutions.
• Achieved a 10x reduction in build time by developing reusable AI Code Blocks.
• Reduced cloud costs by 40%, saving $300k annually for a communication software platform.
• Automated onboarding for 4,000+ real estate agents while streamlining backend operations for a US brokerage firm.
• Launched Framerry, a Framer-based web development initiative, setting new benchmarks in design precision and performance.
• Built two micro SaaS products: Site Insights AI for page speed monitoring and Ruth AI for content briefs.
• Rebuilt a B2B SaaS Learning Management System with microservices and multi-tenancy architecture.
• Built a scalable system managing over 800 databases with proactive DBA notifications.
• Optimized ETL and data engineering for a leading Indian manufacturing firm.
• Offered advanced MarTech solutions for eight US-based SaaS companies.
• Participated in four industry conferences and showcased our work in booths.